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7HZ x Crinacle Zero 2 Earphone
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7HZ x Crinacle Zero 2 Earphone
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Shipping & Delivery
You can claim the full refund for the delivery charge if the order is not delivered within the committed timeline.
| Type of Delivery | Dhaka | Outside Dhaka |
| Regular Delivery | 3 Working Days | 5 Working Days |
| Express Delivery | 1 Working Day | N/A |
Refund Claim Procedure:
- The customer has to create a ticket from their account, selecting “Delayed Delivery” or call the helpline (+881824109594) or inform us through the website Livechat/Social Platforms.
- Jabotio Customer Support Team will check and investigate the complaint.
- If the complaint is valid, the Customer Support team will confirm the customer through the ticket or call and proceed with the refund.
- If the complaint is invalid, then the Customer Support team will inform the customer through the ticket or call with an explanation.
- The refund will be made through Bkash.
- The refund for the delivery charge may take up to 1-2 days.
Please NOTE that your refund request might be cancelled/ disqualified for any of the following reasons:
- The customer's phone was unreachable
- The delivery was rescheduled by the customer
- The delivery area is not within our coverage
The estimated time of delivery for orders inside Dhaka city is up to 3 Working days & for orders outside Dhaka, deliveries may take up to 5 working days.
Note:
- Any order placed after 1 PM will be considered as an order of the next business day, not on the same day.
- Business Day: Saturday to Thursday, except for public holidays.
- Delivery might be delayed due to the unavailability of the product or a delay from the 3rd Party delivery service.
You can change the shipping address if the order has not been dispatched. If the order is already out for delivery and you want to change the shipping address, then it will be returned to us, and then we can change the shipping address.
Express Delivery is available on selected products only. To find out if a product is eligible for Express Delivery, simply look for the ‘Express Delivery’ logo on the product page. Express Delivery eligibility can also be filtered on the website.
