Privacy Policy

Last updated: March 20, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website or mobile application, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our service or parts of our service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

  • Application means the software program provided by the company, downloaded by you on any electronic device, named Jabotio.

  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to Jabotio.com.bd, Chattogram, Bangladesh.

  • Country refers to: Bangladesh.

  • Device means any device that can access the service such as a computer, mobile phone, or digital tablet.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Service refers to the website and mobile application operated by Jabotio.com.bd.

  • Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by Jabotio to facilitate the service, provide the service on behalf of the company, perform service-related tasks, or assist in analyzing how the service is used.

  • Third-Party Social Media Service refers to any social network website through which a user can log in or create an account to use the service.

  • Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, District, Postal code, City

  • Purchase history

  • Usage Data

Usage Data

Usage Data is collected automatically when using the service.

It may include information such as your device’s IP address, browser type and version, pages visited, date and time of visit, time spent on pages, device identifiers, and diagnostic data.

When you access our service by or through a mobile device, we may collect additional information, including the type of mobile device, operating system, device ID, and mobile internet browser type.

Information from Third-Party Social Media Services

Jabotio.com.bd allows you to log in or create an account using third-party platforms such as Google or Facebook.

If you choose to register through a third-party social media service, we may collect information already associated with your account on that service, including your name, email address, and contact list.

By connecting your social media account, you authorize Jabotio to collect and store this information in accordance with this Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our service, including to monitor usage.

  • To manage your account and registration as a user.

  • To contact you via email, phone, or SMS regarding updates, offers, or order information.

  • To provide promotional communications, special offers, or product updates that may interest you.

  • To process and manage your requests, including returns, refunds, or support tickets.

  • For analysis and improvement, including identifying usage trends and enhancing our products, services, and marketing efforts.

Retention of Your Personal Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes complying with legal obligations, resolving disputes, and enforcing agreements.

Usage data may be retained for internal analysis or to improve security and service performance.

Transfer of Your Personal Data

Your information, including personal data, may be transferred and maintained on computers located outside of your region or jurisdiction.

By using our service, you consent to such transfers, ensuring that your data is handled securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to request deletion of your personal data.

You can do so by:

  • Logging into your account and submitting a deletion request, or

  • Contacting us via email at [email protected] with the subject “Data Deletion Request”.

Once verified, your data will be securely deleted within 15 working days, unless retention is required by law.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. You will be notified prior to any such transfer.

Law Enforcement

We may disclose your personal data if required by law or in response to valid government or court requests.

Other Legal Requirements

The Company may disclose your information to:

  • Comply with legal obligations

  • Protect our rights and property

  • Prevent or investigate wrongdoing

  • Ensure user and public safety

Security of Your Personal Data

We take your privacy seriously. Jabotio.com.bd employs appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse.

Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe. However, no internet-based system can be 100% secure, and you acknowledge this inherent risk when using online services.

Payments

We use third-party payment processors (e.g., SSLCommerz, bKash, Nagad, and other PCI-DSS compliant services) to handle transactions securely.

We do not store your payment card details. Payment data is processed directly by the third-party provider in accordance with their own privacy policies.

Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for their content, privacy policies, or practices. We strongly recommend reviewing the privacy policy of any external site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

We may also notify you by email or through a notice on our website before changes take effect.

You are encouraged to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us:

📧 Email: [email protected]
🌐 Website: www.jabotio.com.bd
📞 Hotline: +880 18 2410 9594